MacBook Butterfly Keyboard: A Journey of Lawsuits and Redemption

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MacBook butterfly keyboards were a staple in Macs released between 2015 and 2019. Apple made several attempts to refine the design for improved durability.

However, a fundamental flaw in the butterfly mechanism made these keyboards prone to failure. Users faced issues like repeating keys, sticky keys, and complete keyboard failures.

Included States in the Class Action

The class-action lawsuit covers residents of the following states:

  • California
  • New York
  • Florida
  • Illinois
  • New Jersey
  • Washington
  • Michigan

Relocation Considerations

If you lived in one of the above states during the repair, you’ll be in the class action regardless of your current residence.

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Settlement Amount

Apple has agreed to pay $50 million into a joint settlement fund, with a portion allocated to lawyers’ fees and administration costs. Eligible users will receive a distribution of approximately $33 million.

Claim Filing Deadline

Submit all claims by March 6, 2023.

MacBook Butterfly Keyboard Settlement and Redemption

The settlement eligibility and redemption are according to your group.

Group 1

Group 1 is for Automatic Compensation for the Troubled MacBook Pro Owners. If you’ve experienced the frustration of having your MacBook Pro’s top case replaced not once but twice within four years of purchase, you’re in luck.

You belong to Group 1 Settlement Class Members and will receive an automatic payment as part of the recent settlement. Alongside the price, an email detailing the settlement will reach your inbox. It’s a welcome relief for those who’ve endured the trials of Apple’s butterfly keyboard.

Group 2

Are you seeking Compensation for Single Topcase Replacements? There’s still hope for compensation for MacBook Pro owners who underwent the ordeal of a single top case replacement.

You fall into Group 2 Settlement Class Members, and to claim your share, you’ll need to submit a claim form. It may require some effort, but it’s a step toward justice for those who face keyboard issues.

Group 3

Group 3 is for Keycap Replacement – A Small Settlement for a Small Problem. Even if your MacBook Pro only required keycap replacements, not top case replacements, you will get compensation.

As a member of the third group of Settlement Class Members, you can submit a claim form to receive a small settlement. It recognizes the inconvenience you endured due to the butterfly keyboard’s flaws.

Monetary Awards Reflect the Repair Journey

Your MacBook Pro’s compensation closely depends on the required repairs. Those who had to endure the ordeal of two or more top case replacements will see the most significant monetary awards, reaching up to $395. These payments intend to compensate MacBook Pro owners for their troubles due to the butterfly keyboard Macbook.

Claim Submission and Final Approval

If you’re eligible for compensation, watch for your class. Claims were accepted until March 6, 2023, giving affected Mac owners ample time to seek what’s rightfully theirs. The final approval hearing is scheduled for March 16, 2023, marking a significant step toward resolving this long-standing issue.

Participation in Apple’s Butterfly Keyboard Macbook Service Program

● No Repair, No Reimbursement

Apple will not reimburse individuals who didn’t pay for MacBook Butterfly keyboard repairs.

● Ownership Status

When filing the claim, Ownership of the computer does not matter, but Groups 2 and 3 require proof of repair.

● Claim Filing Process

Eligible users will receive an email or postcard with a Unique ID and PIN for claim submission. Pre-populated claim forms will be available for easy submission.

How to Identify Your MacBook Model For Claim

Identifying your MacBook model is essential for various reasons, such as checking for compatibility with software, determining upgrade options, or verifying eligibility for specific programs or services.

Here’s a step-by-step guide on how to identify your MacBook model:

Click on the Apple Menu

Begin by clicking on the Apple logo in the top left corner of your MacBook’s screen.

Select “About This Mac”

In the Apple Menu, you’ll find an option labelled “About This Mac.” Click on it to proceed.

View the Overview Tab

A new window will open, giving you an overview of your MacBook. In this window, you’ll see essential information about your device, including the model name, macOS version, and other details.

Identify the Model Name

Look for the “Model” or “Model Identifier” section within the Overview tab. The model name will typically be listed here. It might appear as something like “MacBook Air (Retina, 13-inch, 2020)” or “MacBook Pro (15-inch, Mid 2015).” This information will help you identify your specific MacBook model.

Check for More Details (Optional)

If you need more detailed information about your MacBook, click the “System Report” or “More Info” button in the About This Mac window. It will provide a comprehensive hardware overview, including your processor, memory, graphics, and more details.

Frequently Asked Questions (FAQs)

What was Apple’s response to keyboard issues?

In June 2018, Apple launched a keyboard repair program that covered MacBook, MacBook Pro, and MacBook Air models for four years post-purchase. However, the program primarily involved replacing faulty butterfly keyboards with new ones, offering no lasting solution.

When did Apple transition away from the butterfly mechanism?

Apple ultimately removed the butterfly mechanism and returned to the more durable scissor-switch tool. All Macs now use scissor-switch keyboards, better equipped to handle debris and dust.

What were the key milestones in the class-action lawsuit against Apple?

The lawsuit was initiated in 2018, alleging Apple concealed defects in the butterfly keyboard Macbook design. The recent settlement marks a significant step towards resolving the legal battle.