Did you know that 63% of Americans want companies to prioritize sustainability? If you manage a fleet, investing in a fuel delivery service can save a ton of resources.
Not only will you be able to enjoy the convenience of the fuel delivery experience. Further, your fleet won’t have to waste additional fuel (and company time) whenever they need to fill up.
So, how are you supposed to pick a fuel delivery service? How can you be sure that it meets all of your company’s unique needs?
That’s where this article can help. We’ll explore everything you need to know about your options for delivery services. Keep reading to ensure you know what you’re looking for.
Types of Fuel Delivery Services
There are three main types of fuel delivery services: automatic, will-call, and emergency. Other examples include off road diesel delivery that you might want to explore more.
Automatic delivery instantly delivers fuel when a customer’s tank reaches a predetermined level. The fuel delivery company keeps track of the customer’s usage and schedules deliveries accordingly. That way, the customer doesn’t have to worry about running out of fuel.
Will-call delivery is when a customer requests a delivery anytime they need it. Customers must monitor their fuel levels on their own in these cases. They can then contact the company to schedule a delivery before they run out of fuel.
Emergency delivery is when a customer runs out of fuel unexpectedly. As a result, they’ll require an urgent delivery. This service is typically more expensive than automatic or will-call delivery because it requires immediate attention.
Factors to Consider
Take the time to think about what your actual fueling needs are. Consider the past expenses and trips to fueling stations that your fleet team has had to make.
Then, you’ll have a better understanding of what you’re looking for when you pick a fuel delivery service. Here are some things to compare between different service providers.
Pricing and Payment
First, consider the pricing and payment options available. Pricing can vary between companies, and it’s important to understand what is included. This can include delivery fees, taxes, and any additional services.
Payment options can also vary, with some companies offering automatic billing. Others, though, might require payment at the time of delivery.
Some companies also offer budget plans or payment plans. These are useful to help customers spread out the cost of fuel deliveries.
Delivery Schedule
Some companies have specific delivery days and times, while others offer more flexibility. Choose a company that can accommodate your specific needs.
It should be able to schedule deliveries at the times that are most convenient for you. It’s your responsibility to communicate those time-sensitive needs.
Minimum Delivery Requirements
Next, check if the company has a minimum delivery requirement. Some companies require this, regardless of how much the customer needs.
This can be a concern for customers who don’t use a lot of fuel or have limited storage capacity. Remember, you don’t have to work with a minimum delivery if it does not fit your needs.
Service Area Coverage
Not all fuel delivery services operate in all areas. It’s essential to choose a company that services your location. This can also impact availability, as companies may have more delivery trucks in certain areas.
Additionally, some delivery services may have limited area coverage during certain times of the year. This often involves areas with harsh winter weather conditions.
Reputation and Customer Reviews
Researching a company’s reputation can give you an idea of its reliability and quality of service. In particular, reading customer reviews can provide valuable insights that can help you decide.
Customer reviews can give you an idea of the level of customer service provided, for instance. You can also learn the quality of the fuel delivered and any issues that customers have faced.
Safety Protocols
Fuel can be dangerous if not handled properly. That’s why it’s crucial to work with a company that prioritizes safety.
This can include safety training for employees, as well as the proper handling and storage of fuel. They should also showcase a strict adherence to safety regulations and guidelines.
Some companies may offer safety inspections or assessments of their customers’ fuel storage tanks, too. This is useful to ensure that they’re safe and up to code.
Customer Support
A company that values its customers can make a big difference in your overall experience. This can include friendly and helpful staff, clear communication, and prompt service.
Plus, some providers may offer additional services. These could look like emergency support or fuel system maintenance. These additional benefits are ideal to help customers maintain their fuel systems and avoid issues.
Cancellation Terms
Before selecting a fuel delivery service, review their contract and cancellation terms. Some may require customers to sign a contract or commit to a certain number of deliveries. If you’re looking for more flexibility, though, you can find it.
Always be sure you understand the terms of the contract in detail. This will be critical in case you need to change or cancel your service.
Tips for Preparing
There are several things that you can do to prepare for fuel delivery. This starts with clearing the driveway or pathway for delivery trucks to ensure that they can safely access your property.
Make sure that your fuel storage tank is accessible and properly labeled, too. That way, the delivery driver can easily identify the tank and fill it properly.
Before the delivery, it is also a good idea to check your tank. Look for any leaks or other issues that may need to be addressed before fuel is added. This can help prevent any safety hazards or damage to your property.
After You Pick a Fuel Delivery Service
Now that you know how to pick a fuel delivery service that meets the needs of your fleet, don’t stop there. It’s up to you to continue researching and incorporating more efficient business practices.
The good news is that this blog is a great resource for just that. We curate all of the latest and greatest industry trends that can help business owners like you thrive. Subscribe and follow now to never miss a crucial update.
