Care Code 205.4 in SBCglobal Mail – How to Fix


When you’re using the SBCglobal Mail email service, keep an eye out for an error that may be preventing your messages from being delivered. This problem affects users of affected versions of Microsoft Outlook, including Outlook 2010, 2013, and 2016.

Recently, it’s been suffering from att care code 205.4 error. If you are experiencing an error when trying to send or receive email from your SBCglobal account, there are a few things that you can do to try and fix the issue. The most common error that users experience is the “205.4 Error”.

What is the att care code 205.4?

The att care code 205.4 error is a problem with your SBCglobal Mail account. This problem can cause messages to be blocked, delayed, or not sent at all. The 205.4 error is a message that pops up when you try to send an email through SBCGlobal Mail and receives an error message stating that the message isn’t valid.

How to Fix the care code 205.4 Error in SBCglobal Mail

This error usually appears when someone is trying to send an email from their SBCglobal account and gets a message saying that the message cannot be sent because it exceeds the maximum size allowed by the sender. There are a few things that you can do to try and fix this issue, but the best solution is usually to contact SBCglobal customer service.


Fix 1- Check User-ID

205.4 error can be because of wrong user id. You should check your user ID. In case you are not sure about user ID, follow these steps.

  1. Click on forget user id.
  2. A new page will open asking to enter the email id.
  3. Type email id and click continue.
  4. You will receive your user ID on the provided email address.

Fix 2 – Recipient Address

The most common solution is to add the missing recipient addresses manually. You can also try using the SBC Global Mail recovery tool to resend your messages if your contact information is correct but the email still doesn’t go through.

Fix 3 – Verify Mail Server

To verify the mail server, follow these steps:

  1. Login to your SBCglobal Mail account and click on the “Settings” link in the top right corner of the homepage.
  2. On the “Settings” page, scroll down to the section called “Mail Flow.”

3.Click on “Test Email.”

  1. If you receive an error message stating that your mail server is not configured to send email using SMTP, please follow these instructions:
  2. a) Verify that your mail server is properly installed and running by following installation guide
  3. b) Change your SMTP setting in SBCglobal Mail to use IMAP instead of SMTP
  4. c) Verify that your firewall is not blocking outgoing mail traffic from your mail server

d) Try sending a test email from another device or computer

Configure the Server

Click on Account Settings in Outlook

  • Select SBCGlobal email account
  • Select either POP3 or IMAP
  • For IMAP write
  • For POP3 write

Now type 995 for incoming server and 465 for outgoing in PoP3 and 993 for incoming and 465 for outgoing server in IMAP.

Choose SSL to be secured

Fix 4 – Blocked Ip Address

Another cause of this error is a blocked IP address. If there are too many unsuccessful attempts, then AT&T block the IP address. To fix it, you will have to reset your password.  and the following steps will show you how to unblock your IP address:

You can reset the password only after the wait of 24 hours. If you try to recover password before 24 hours, then the timer will reset automatically for 24 hours again.

Once you reset the password, you should choose keep me signed in to prevent your IP address to be blocked.

Restart all of your devices connected to your SBCglobal account, including your computer, phone, and tablet. This should help reset any settings that may be causing problems with email communication through your account.

Fix 5 – Internet Connection

Check your internet connection and make sure that you have the correct settings enabled on your computer. Next, double-check that your mail server is registered with SBCglobal and has the correct permissions configured.

You have tried all of these solutions and still cannot get your email to work properly, then it may be time to call SBCglobal customer service. They will be able to help diagnose the issue and potentially figure out a way to fix it.

Bottom Line

If you are experiencing care code 205.4 with your SBCGlobal mail account, there are a few things that you can do to try and fix it. First, make sure that all of your email settings are correct – including the address that you use for your SBCGlobal mail account.

Next, check to see if any of your messages have been sent – if they haven’t, then there is a good chance that something is blocking their way in transit. Finally, verify that the server ID and hostname associated with your SBCGlobal mail account are both up-to-date and valid.

Frequently Asked Questions (FAQs)

What is sbcglobal mail?

SBCGlobal Mail is a popular email service used by businesses of all sizes.

What to do if your email is stuck in the SBCglobal Mail Server?

If you are experiencing issues with your email being processed through the SBCglobal Mail Server, you can follow the above steps to try and resolve the issue.

If your email is still not loading or opening, you may need to update your browser or settings. If you are using an older version of Internet Explorer, Firefox, or Chrome, we recommend upgrading to the latest versions in order to improve your browsing experience.

Read Also: Email Verifier: The Ultimate Guide to Making Sure That Your Emails Get Read