Solutions for [pii_email_5af3b45002edabbc2e51] error problem


If you are an outlook user then at some point in time, you have received this error [pii_email_5af3b45002edabbc2e51] in your PC and Laptop after the installation of Microsoft outlook. Outlook is one of the famous software Microsoft companies used worldwide.

But now many users of the USA and other countries started experiencing some problems after the installation of this software. In this article, we will tell you about this problem and some tips which you can follow to fix this error completely. So stick around and continue reading.

What are the reasons for [pii_email_5af3b45002edabbc2e51] error?

Microsoft Outlook is used by a person to manage their e-mails like receiving and sending important mails and can be used in managing personal data. Though it is popular software used by many people but because of some error, people are switching to other applications.

Reasons for this type of errors are:

  • This error pops up when you have multiple outlook accounts. If you use multiple outlook accounts without clearing the cache or cookies, then you may experience this error.
  • Sometimes, the installation doesn’t go correct or any file might get left out to download.
  • If you didn’t update your outlook program and still using an old version or outdated version

Because of these reasons, you can’t experience the best functioning of outlook and also faces problems in receiving and sending e-mails. So if you are looking for its solution then continue reading.

What are the solutions for [pii_email_5af3b45002edabbc2e51] error?

If you are looking for the solutions to [pii_email_5af3b45002edabbc2e51] error and want solution for this problem completely then here are some of the solutions that you can try. With the help of these solutions, not only you fix this error but also your software will run faster and works effectively.

1. Check for your internet connection

Outlook helps in managing the e-mails like sending and receiving and the transferring is done with the help of internet. So there might be a chance that your internet connection is too weak and are not connected to your PC properly which causes these errors.

So if you experience this error while using Microsoft outlook, then first you should check your internet connection and verify that it’s working or not before taking any other step.

2. Clear the caches and cookies

Clearing the caches and cookies will take out the broken file and info. When you clear the caches, then you clear the previous files that are corrupted and make space for the new ones. After that, you just need to re-install the software and run it in your system.

You will notice that all the errors will be fixed and now you can run your software easily and without any hindrance.

3. Check for duplicate accounts

If you are signing in with duplicate accounts or multiple accounts, then you need to delete that multiple account first and sign in with the main account. It would be better if you make the backup of your account so that at the time of resetting, the data on your main account would be safe and stored.

4. Re-install Outlook on your device

Sometimes, when you try to install the Outlook software or any other software then due to some technical, some files didn’t install properly in the devices. So because of that, the software faces [pii_email_5af3b45002edabbc2e51] and many other errors.

So to fix this error, you need to uninstall the software first and then re-install it with the updated and fixed version. With the help of an updated version, you can download the software with ease and all the files will be downloaded without any problem.

5. Use an updated version

If your Microsoft outlook is of outdated version then you need to update your software with the latest version available. With the updated version, you can have a better option and better functioning of the software.


So now, we know the reason behind the [pii_email_5af3b45002edabbc2e51] error and the ways to fix it. It’s better if you follow these steps carefully so that you don’t have to experience this problem in near future.

Still, if you are experiencing this error or any other errors while using Microsoft Outlook, then you can contact the customer care service and take expert’s help on this.

Read Also: Proven Solutions to Fix [pii_email_57585d6cf4028389f7c9] Error- Must Read!